Refund policy
At Keegan Tech Store, we have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, unworn, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
To start a return, you can contact us at keeganlaud1@outlook.com.
Please note that returns must be sent to the following address:
Keegan Tech Store
7515 Starfish Dr
Sarasota FL 34231
United States
If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at keeganlaud1@outlook.com.
Damages and Issues
Please inspect your order upon receiving it and contact us immediately if the item is defective, damaged, or if you received the wrong item so that we can evaluate the issue and make it right.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, including:
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Perishable goods (such as food, flowers, or plants)
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Custom or personalized products
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Personal care goods (such as beauty products)
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Hazardous materials, flammable liquids, or gases
Please contact us if you have questions about whether your item is eligible for return.
Unfortunately, sale items and gift cards cannot be returned.
Exchanges
The fastest way to ensure you get the product you want is to return the item you have first. Once your return is accepted, you can place a new order for the replacement item.
European Union 14-Day Cooling Off Period
If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.
Your item must be unused, in the same condition that you received it, with tags, in original packaging, and you must provide proof of purchase.
Refunds
We will notify you once we receive and inspect your return and inform you whether the refund has been approved.
If approved, your refund will be automatically issued to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since your return was approved, please contact us at: